Privacy Policy PDF Print E-mail

This is the corporate website of Crystal Craft
Our mailing address is
2044 Wright Ave
La Verne, California  91750

We can be reached in a number of ways:

1. Via email at This email address is being protected from spam bots, you need Javascript enabled to view it ,
2. Via fax to 909-392-4488, or
3. By calling 1-866-343-4488



Information Collection and Use
Crystal Craft collects personally identifiable information when you register for an account.

Crystal Craft uses this information for two general purposes:

1. to fulfill your requests for certain products and services, and
2. to contact you about specials and new products.

Crystal Craft requests information from you on our order form when signing up an account. Here you must provide contact information (such as name and e-mail) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to grant you a membership. If we have trouble processing an order, this contact information is used to get in touch with you. Once you register with Crystal Craft and sign in to our services, you are not anonymous to us. Crystal Craft also automatically receives and records information on our server logs from your browser including your IP address, Crystal Craft cookie information and the page you requested.

Information Sharing and Disclosure
Crystal Craft may send personally identifiable information about you to other companies or people when:

* We have your consent to share the information;
* We need to share your information to provide the product or service you have requested;
* We need to send the information to companies who work on behalf of Crystal Craft to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
* We respond to subpoenas, court orders or legal process; or
* We find that your actions on our web sites violate the Crystal Craft Terms of Service or any of our usage guidelines for specific products or services.

Cookies
A cookie is a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Crystal Craft may set and access Crystal Craft cookies on your computer. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. Other companies´ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Crystal Craft cookies.

Log Files
Crystal Craft uses IP addresses to analyze trends, administer the site, track user´s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links
The Crystal Craft website contains links to other sites. Be aware that Crystal Craft is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. Again, this privacy statement applies solely to information collected by this Website.

Newsletter
If you wish to subscribe to our newsletters, Crystal Craft asks for information such as, but not limited to, name and email address. By subscribing, you agree to receive Crystal Craft e-mail newsletters which may or may not include special offers or incentives from select partners. If you no longer wish to receive our newsletter or promotional materials from our partners, you may opt-out of receiving these communications by contacting Crystal Craft at This email address is being protected from spam bots, you need Javascript enabled to view it and entering "Unsubscribe" in the subject line. If you have any other concerns, ideas, or problems with the Crystal Craft newsletters and promotions, please contact Customer Service.

Anti-Spam Policy
Crystal Craft is completely against and actively discourages unsolicited e-mail ("Spam"). Maintaining our email recipients´ privacy is one of our main concerns. In the event that a recipient cannot easily remove him or herself, customer service is available to remove that person from further email communications.

Definition of Spam
"Spam", as used in this policy, means any unsolicited email, generally received as part of a mass mailing or sent to an inappropriate list. Spam is also considered to be any promotion, information or solicitation that is sent to a person via email without his or her prior consent or permission. Spam is most often an e-mail message sent to a large number of people without their consent. Also known as Unsolicited Commercial E-mail (UCE), or junk e-mail, it is usually sent to promote a product or service.

Common Forms of Spam
An email message sent to a recipient that does not contain a way for the recipient to opt-out or request that future mailings not be sent to them. Any email message sent to recipients who have not had any prior association with the organization, or did not agree to be sent email messages by the organization or their partners as mentioned in the opt-in/out information.

Changes to Privacy Policy
Crystal Craft may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.